PROZONE POOL PRODUCTS INC.
(and affiliate companies: Vistek Inc. and Ecozone Inc.)
Effective Date: May 24, 2005
PROZONE POOL PRODUCTS, INC. is committed to protecting your privacy. That is because we base our business on the trust you place in us. This policy describes our practices regarding personal and account information collected through our Web site. In this policy, “personal and account information” means your name, company name, account number, address, telephone number, and e-mail address plus any other information that personally identifies you, including your industry, the number of employees at your company, and purchase history, or would permit us to contact you, and “we” and “us” means PROZONE POOL PRODUCTS, INC., as well as its affiliated companies, Vistek, Inc., and Ecozone, Inc.
How much information must I share?
The amount and type of information we collect from you depends on your activities and use of our Web site. Below, we explain what information we collect.
When you browse our Web site
- IP address - We collect your IP address to measure our Web site traffic and to help provide a relevant shopping experience.
- Referral Web site. If you come to our Web site via a link, we collect the location of the link that referred you.
- Browser type. We collect information about the browser you are using to help optimize our Web site for visitors.
- Movements through our Web site. We keep track of pages you visit to help provide you with a more personalized shopping experience.
When you make purchases through our Web site
- We collect your name, address and payment information to process your order. However, you may provide credit card and purchase order numbers by telephone.
When you communicate with us through our Web site
- We collect your e-mail address and the other information that you provide in order to respond to your communication.
Is my personal or account information used for any other purpose?
We may use your personal and account information to provide products or services you have requested, respond to a communication from you, contact you, and as otherwise described in this policy.
We may occasionally send you promotional or product information. If you do not wish to receive promotional or product information, you may opt out of future communications by following the instructions in the e-mail communication or contacting your account manager. If you do not know your account manager please contact us by calling 256.539.4570.
We may also analyze and act upon your personal and account information as part of our standard business practices.
In addition, in order to measure how we are doing and to better understand how we can improve our product offerings, we or one of our service providers or strategic partners may contact you by telephone or e-mail and solicit your participation in research.
If you become our customer, we may send you updates on important information about our company and services.
Will my personal and account information be provided to any other party?
We restrict access to your personal and account information to those who need access to use it as set forth in this policy. Your other personal and account information may be disclosed to third parties in limited circumstances. For example, we may share your personal and account information with our service providers and strategic partners and with suppliers and other entities involved in transactions you have initiated. We may disclose your personal and account information to respond to subpoenas, court orders, or other legal process, as required by law, or to establish or exercise our legal rights or defend against legal claims. Your personal and account information may also be disclosed in connection with a sale of some or all of our business or a merger with another company.
How do you protect my personal and account information?
We use 128-bit encryption technology and Secure Socket Layers (“SSL”) in all areas where your personal and account information is required. Our Web site is certified by Comodo ( http://www.comodogroup.com/ , which verifies that our Web site is authentic and that we use SSL security. To view our Comodo certificate, click on the image of the closed lock or the solid key at the bottom of your browser window. Our Web site security information will appear.
In addition, your personal and account information and transaction history are kept behind our firewall on separate servers. All transaction information is processed under encrypted channels.
How can I give you feedback or contact you?
Simply email firstname.lastname@example.org or call us at 256.539.4570. Please note that messages become our property and, unless you direct otherwise, may be used by us for promotional purposes.
How can I correct inaccurate information?
To correct any other information, please contact your account manager or call 256.539.4570.